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A701 / A700 User Menu download. The current version is Android 4.2 OS.

 

 

How do I connect to the internet using WiFi?

Go to settings, make sure WiFi is turned on, and select available network displayed on the right. If your using your own router or a Secured WPA/WPA2, enter your password on the back of the router, and press connect. It should display obtaining IP address and then show connected. Go back to the home screen and select your internet browser.

 

What if I can’t connect to the internet using WiFi?

Check to make sure your in range of the router and have a good signal. Make sure your router is working correctly and have entered the right password. When entering your password, you may want to check the box “Show password” to verify it is entered correctly as Zeros and the letter O and number 1 and the letter l look alike. Try turning the WiFi off and back on again. Try connecting to another WiFi device to see if it’s the router or the tablet causing the problem. You may try checking your router to see if port is available or set to a default setting.

 

How do I sync or transfer files to/from the tablet?

Connect the USB adapter to the tablet and to your computer while both are powered on. Select the USB icon on the bottom on your tablet, select USB connected - copy files to/from your computer, select Turn on USB storage, and press OK. If you don’t have an SD Card installed, it will copy files for your internal storage. Then select the files you want to copy as these options will appear on your computer screen. If transferring files such as Pictures, Music, and Movies from your computer to the tablet, these will go into each corresponding icon.

 

How much external memory does the tablet support?

You can expand the memory up to 32 GB by using an SD Card.

 

How do I install and read files on the SD Card?

Insert the SD Card into the slot with the prongs facing towards the tablet until it clicks into place. An icon will appear at the bottom of the tablet when mounted properly. From the home screen, go to the application menu, select File Manager, select the SD Card icon at the top of the screen, and select the file you want to open. You may be asked to choose Adobe Reader, OfficeSuite, Sheet To Go, or PDF To Go to open file.

 

How do I copy and paste files from the SD Card to the tablet?

Follow the instructions above to insert and locate your files on the SD Card. Press and hold on the file for about three seconds until File Operations appear on the screen. Select the option you want to perform.

To copy, press Copy File, select the Hard Drive icon at the top of the screen, select the folder you want to paste it in, press and hold until Folder Operations appears on the screen, select Paste into folder.

 

Factory Reset

Go to settings, scroll down and select Backup & reset, select Factory data reset, select Reset. Reset will take one minute until the tablet reboots. Make sure you have backed up your files as this erases all data stored or downloaded on the tablet. Be sure to write down any account and password information.

 

Soft Reset

Press the reset button on the back of the tablet with a fine point object for about two seconds. This will not erase data store on the tablet. This may help if the screen is frozen or not responsive to touch.

 

How do I charge the tablet?

The tablet can be charge using the DC Charger or the USB cable in the box. For the first time, charge the battery for 8-12 hours.

 

How do I maximize and extend the battery life?

Go to settings, select Display, select Brightness and move the bar to the left to decrease Brightness.

Go to settings, select Sleep Mode and select a shorter time of 2 or 5 minutes.

Go to settings, select Apps, select running and close the apps on the tablet except for the Google Services.

Go to settings and turn off WiFi.

There is a battery saver app on Google Play store.

 

What if the tablet doesn’t power on or take a charge?

First, try charging the tablet using either the Charger or the USB cable. Make sure it has been charging for at least 30 minutes before attempting to power it on. Make sure the battery is charged for 8-12 hours if the battery is below 5%. Press and hold the power button for about 3 seconds until the tablet comes on. If it still doesn’t come on, try to do a soft or hard reset above.

 

What if the touch screen is not responsive or is in a frozen status?

Power off the tablet and turn back or try using the soft reset above.

 

How do I check the model number or Android version on the tablet?

Go to settings, scroll down and select Android tablet to view.

 

How do I copy and paste files from the tablet to an SD Card?

Follow the instructions above to insert the SD Card. From the home screen, go to the application menu, select File Manager, select the Hard Drive icon at the top of the screen, and select the file you want to open.

Press and hold on the file for about three seconds until File Operations appear on the screen. Select the option you want to perform. To copy, press Copy File, select the SD Card icon at the top of the screen, select the folder you want to paste it in, press and hold until Folder Operations appears on the screen, select Paste into folder.

 

How do I get into my tablet if I forgot my password?

See our company website for instructions on downloading the software to reset the tablet.

This may erase all of the stored files and passwords saved on the tablet.

 

How do I check the MAC address on the tablet?

Go to settings, scroll down and select About tablet, select Status, and scroll down to Wi-Fi MAC address.

 

Can I connect the tablet to a TV?

Yes, the only model that doesn’t allow this option is the A701. This model doesn’t have a HDMI video port.

 

Can I use Netflix on my tablet?

This application will be available soon.

 

How do I get Netflix,Hulu, Crackle, and TV.com to play on my tablet?

Go to Google Play Store, download Google Play movies and TV app. This should allow you to perform these applications on your tablet.

 

What if I experience Authentication problems while trying to connect?

Try resetting your router by unplugging your router and waiting about 10 seconds to plug it in back in. Also, you may try performing a soft or hard reset on the tablet. See instructions below.

Try turning the WiFi off and back on again. Try connecting to another WiFi device to see if it’s the router or the tablet causing the problem. You may try checking your router to see if port is available or set to a default setting. You may need to contact your service provider for these instructions.

 

Steps to perform if the screen displays Android and can’t get into main page.
Before performing this function, make sure you have saved your data to an SD card.
  1. Power off the tablet.
  2. Press and hold the Volume button down until you reach step 5.
  3. Press the Power button 10 times at a steady pace.
  4. Perform a soft reset by using a paper clip and pressing the Reset button 3 to 4 times on the back. You may need to wait about 5 minutes for the tablet to power back on.
  5. If you see the Red Android triangle, repeat the above process while continuing to hold the Volume button down. Continue this process until you move to next step.
  6. If you don't see the Red Android triangle, the operating screen should display options.
  7. Release the Volume button and select the option for Wipe the Data Clean. You may need to use the up and down Volume keys to select your option.
  8. Once the display appears again, select Reset and the tablet should restart.
  9. Process is completed.

 

    Steps to reflash the tablet if experiencing the touch screen not responding, frozen, locked out, or forgot password.
    Before performing this function, make sure you have saved your data to an SD card.
    1. Power off the tablet.
    2. Download Live Suite from www.azpenpc.com click here.
    3. Open Live Suite File and click LiveSuite.exe .
    4. After opening the Live Suite, click "Select image". Click A701 img download here.
    5. Press and hold one of the Volume button down while connecting the USB to the tablet and computer.
    6. Press the Power button 10 times while holding the Volume key down.
    7. The user interface (UI) upgrade window will appear on the computer screen.
    8. Click Yes.
    9. Click Yes. It takes about 3-4 minutes to process.
    10. When you see finish, the process is complete and now you can power your tablet back on.

     

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