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Return Policy for

If customer is not satisfied with our product, please return within 14 days with original box and all accessories in new condition to qualify for refund. Otherwise, it is NOT qualified for refund or return. If over 14 days, our warranty policy applies.  

Warranty covers:
Azpen offer limited manufacturer warranty from defects in material and workmanship during the warranty period. Please check out Azpen warranty Policy

How long the warranty is effective
Azpen products are warranted for one (1) year for parts and labor. 

Who the warranty protects:
This warranty is only valid for the first consumer purchaser. 

Restocking Fee:
There is 15% restock fee applied to the returned product without any defective issues. 

Return Process: 

1, Please contact us first.

2, We give you a RMA Number. The RMA number is require for return shipment.  

3, Please fill out the RMA form and sent to

4, Mail your RMA form, receipt copy, your name, address, and contact number with the 

    whole package of the tablet.  


1-855-AZPENPC (297-3672)

International: 001-972-378-5559
Office Hours: 9 AM - 5:30 PM Central Time, Monday to Friday


Mailing Address:             Azpen Innovations, Inc.

PO Box 261962

Plano, TX 75026

Copyright @ 2013-2014 Azpen Innovation Inc. All rights reserved